Privacy Policy
Jili OK Gaming Platform

This Privacy Policy applies to all personal data collected by Jili OK in connection with the operation of the online gaming platform at jili-ok.net and the Jili OK mobile application. It covers data collected from registered players, visitors who browse the platform without registering, and individuals who contact our customer support team.

This Policy should be read together with our Terms & Conditions, which govern your use of the Jili OK platform. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to personal data, this Policy shall prevail.

Jili OK acts as the Personal Information Controller in respect of the personal data it collects directly from users. Where Jili OK engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.

We may update this Policy from time to time. The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Policy periodically to stay informed of how we protect your information.

Jili OK collects the following categories of personal data, depending on how you interact with the platform:

Jili OK does not intentionally collect sensitive personal information as defined under the Philippine Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming compliance purposes, in which case your explicit consent will be obtained.

Jili OK collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or participate in a promotion.
• Automatically: When you access the Jili OK platform, our servers and analytics tools automatically collect technical and usage data, including your IP address, device information, and browsing behavior on the platform. This is done through server logs, cookies, and similar tracking technologies (see Section 7).
• From payment providers: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from those providers to reconcile your account balance.
• From identity verification services: Where we use third-party KYC providers to verify your identity documents, those providers may share verification results and data extracted from your submitted documents with us.
• From fraud prevention services: We may receive risk signals and fraud indicators from third-party fraud detection services to protect the integrity of the platform.

Jili OK uses the personal data it collects for the following purposes:

1. Account Management: To create, maintain, and manage your Jili OK account, including processing your registration, verifying your identity, and enabling you to log in securely.
2. Service Delivery: To provide you with access to the games and features available on the Jili OK platform, including Triple, Blackjack MH, Blocky Block, Poker, Mines, Reliable, and Mega Fishing.
3. Payment Processing: To process deposits and withdrawals via your chosen payment method (GCash, PayMaya, BPI, BDO, or Metrobank) and to maintain accurate financial records of all transactions on your account.
4. Regulatory Compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and PAGCOR regulatory requirements. This may include reporting certain transactions or account activities to the relevant Philippine authorities.
5. Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming tools and resources to players who need them.
6. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the platform.
7. Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
8. Platform Improvement: To analyze usage patterns, identify technical issues, and improve the features, performance, and user experience of the Jili OK platform.
9. Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.
10. Legal Claims: To establish, exercise, or defend legal claims in connection with your use of the platform.

Under the Philippine Data Privacy Act of 2012, Jili OK processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract between you and Jili OK — specifically, to provide you with access to the gaming platform, process your transactions, and manage your account.
• Legal Obligation: Processing that is required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and PAGCOR regulatory directives.
• Legitimate Interests: Processing that is necessary for Jili OK's legitimate business interests, including fraud prevention, platform security, and improving the quality of our services — provided that these interests are not overridden by your privacy rights.
• Consent: Processing that is based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and, where applicable, the processing of sensitive personal information. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Jili OK does not sell your personal data. We share your data only in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist in the operation of the Jili OK platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, fraud detection services, cloud hosting providers, and customer support platforms. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to Jili OK.
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive.
• Law Enforcement: We may disclose your data to Philippine law enforcement agencies where we are legally required to do so, or where disclosure is necessary to prevent or investigate suspected illegal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of Jili OK's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With Your Consent: We may share your data with third parties in other circumstances where you have given your explicit consent to such sharing.

Jili OK does not share your personal data with third-party advertisers, data brokers, or social media platforms for marketing or profiling purposes.

Jili OK uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and collect usage analytics. The following types of cookies are used:

• Essential Cookies: These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: These cookies help us understand how players use the Jili OK platform by collecting aggregated, anonymized data about page visits, feature usage, and session duration. This data is used solely to improve the platform.
• Preference Cookies: These cookies remember your settings and preferences — such as your preferred language or display settings — so you do not need to re-enter them on each visit.
• Security Cookies: These cookies support our fraud detection and account security systems by helping us identify unusual login patterns or suspicious activity.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the Jili OK platform. Jili OK does not use third-party advertising cookies or cross-site tracking technologies.

Our security measures include, but are not limited to:

• Encryption: All personal data stored on Jili OK servers is encrypted at rest using AES-256 encryption. All data transmitted between your device and the platform is protected by TLS 1.3.
• Access Controls: Access to personal data is restricted to Jili OK personnel and service providers who have a legitimate need to access it for the purposes described in this Policy. All access is logged and audited.
• Two-Factor Authentication: Jili OK supports two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorized access.
• Penetration Testing: The Jili OK platform undergoes regular security assessments and penetration testing by independent security professionals to identify and remediate vulnerabilities.
• Incident Response: Jili OK maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

While Jili OK takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Jili OK retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where data is anonymized, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data under the Philippine Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Jili OK:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data that Jili OK holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your account dashboard.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the data has been unlawfully processed. This right is subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. You also have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that Jili OK has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

Jili OK does not knowingly collect, process, or store personal data from individuals under the age of 21. Our registration process includes age verification steps designed to prevent underage individuals from creating accounts. If you are a parent or guardian and believe that a minor has provided personal data to Jili OK, please contact us immediately at the details provided in Section 14. Upon verification, we will promptly delete the relevant data and close the associated account.

Jili OK takes its obligations regarding the protection of minors seriously and cooperates fully with parents, guardians, and regulatory authorities on matters relating to underage access to gaming platforms.

Jili OK primarily processes and stores personal data within the Republic of the Philippines. However, some of our third-party service providers — including cloud hosting providers and KYC verification services — may process data in other jurisdictions.

Where personal data is transferred outside the Philippines, Jili OK ensures that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission;
• Transfers to countries that have been assessed as providing an adequate level of data protection;
• Binding corporate rules where the transfer is within a corporate group;
• Your explicit consent to the transfer, where required.

You may request information about the specific safeguards in place for any cross-border transfer of your personal data by contacting our Data Protection Officer.

Jili OK reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is always displayed at the top of this page. Your continued use of the Jili OK platform after the effective date of any update constitutes your acknowledgment of the revised Policy. If you do not agree with any update, you may close your account in accordance with the Terms & Conditions.

We encourage you to review this Privacy Policy periodically. If you have questions about any changes, please contact our Data Protection Officer using the details in Section 14.

Jili OK has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through any of the following channels:

• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 through the chat widget on the Jili OK platform
• FAQ: Visit our FAQ page for answers to common questions

When submitting a data rights request, please include your full name, registered email address, and a clear description of your request. We may need to verify your identity before processing your request to protect against unauthorized access to your personal data.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at [email protected] or by visiting their official website.